Customer and Supplier

End to End Customer and Supplier Management!

Workcube Customer & Supplier management allows you to manage all components of your relations with all the people and institutions you are in contact with. Offering unique functions, the Accounts and Contacts module allows you to establish multi-level and layered relationships with multinational companies with subsidiaries, branch offices, and departments, as well as your individual customers. Record, store, share, and manage your customer and supplier data in 100% GDPR compliance.

Features
Defining unlimited number of corporate/individual account categories and sectors
Adding unlimited corporate / individual accounts
Definitions of buyer (customer), seller (supplier), potential, linked account for corporate accounts
All communication and official information about the customer and supplier
Customer and supplier BSC (Balanced ScoreCard) report
Unlimited employee, address and, branch information for customers and suppliers
Customer value, company size, sales territory definitions
Bank accounts, credit card, account statement information
Credit, risk and collateral information definitions and management
Follow-up of customer and supplier contracts
Corporate and individual account notes, contents and digital documents
Defining specific team for customers and suppliers
Customer and supplier surveys and analysis forms
Ability to track customer or supplier's offers, opportunities, purchase orders, sales orders, enforcement cases status, payment performance, invoices, call center applications, meetings, visits, campaigns, service applications, projects, subscribers' all records, etc in Workcube on a single screen
Utilisation of blacklist options
Management of memberships and accesses from B2B and B2C sites managed on Workcube

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Everything is recorded from the first day you entered the business relationship!

Customer or supplier management in Workcube is not limited to current account screens where static information is entered. From the first day of contact to after-sales service, information about your customers or suppliers is holistic, including branch offices, employees, meetings, visits, offers, quotas, orders, invoices, agreements, accounting and financial information, analyses, bank accounts, credit cards, projects, campaign records. It provides the opportunity to see and report together on a single record in a way. In Workcube; The customer definition in the marketing team, the supplier information in the purchasing team, the current account information in the accounting department are the same. In Workcube, customers and suppliers are managed from a 360-degree perspective.

Manage all aspects of your commercial relationship.

In Workcube, you plan and manage the limits of your financial relations, your purchase, sale and payment terms, risks, collateral and credit information for your customers and suppliers with whom you make commercial purchases. The system warns you, informs you, makes automatic calculations on the transactions and guides you to manage your operations according to this planning and definitions you make at every step.

Track your customer and supplier profile instantly with smart reporting.

Workcube Customer and Supplier management is one of the main building blocks of all other modules and solutions of Workcube. Dashboards and reports available in Workcube allow you to monitor your customers and suppliers with multidimensional and real-time data. With Workcube,

According to the IDC Commercial Software Taxonomy research, in order to be compatible with the digital economy, you must have a secure and scalable infrastructure with 33 main software under 7 titles.

Workcube offers 28 main software on a single platform. It brings together 33 components with Google Workspace. CAD-CAM and engineering applications are integrated, strengthening your digital muscles!